1. Who We Are
This Privacy Policy explains how Orvion Trading Co., Ltd. ("Orvion", "we") collects, uses and protects information when you visit our website or contact us.
2. Information We Collect
We collect information you provide directly: name, company, country, email, WhatsApp number, order and invoice details, and any files you upload with your inquiry. We also collect basic technical data such as browser type and pages visited.
3. How We Use Information
We use your information to respond to inquiries, prepare quotations, process orders and payments, provide after-sales support, send marketing communications you have agreed to, and improve our website and services.
4. Cookies and Analytics
Our website uses necessary cookies for site functionality and, with your consent, analytics and advertising cookies (e.g. Google Analytics, Meta Pixel, TikTok Pixel) to measure and improve our marketing. You can change your choice at any time through the cookie banner.
5. Data Sharing and Security
We do not sell your personal data. We share data only with payment processors and logistics partners necessary to fulfil your order. Payment transaction records are encrypted at rest. We apply reasonable technical and organizational measures to protect your data.
6. Your Rights and Contact
You may request access, correction or deletion of your personal data at any time. Contact us at Sales@orvionvending.com or +86 187 0648 2089 with any privacy questions.