What after-sales support do you provide?
Technical training, spare parts supply, remote diagnostics, warranty support and a 12-hour reply commitment on working days.
Can you customize the machine for my brand?
Yes. We support OEM/ODM customization of logo, machine color, cabinet design, payment system, software interface, language and advertising screen content.
Which payment methods do your machines support?
QR code, e-wallets, cards and cash. Malaysia payment (Touch 'n Go, GrabPay, DuitNow QR), cards (Visa/Mastercard) and regional e-wallets are available on request.
What is your minimum order quantity (MOQ)?
MOQ is 1 unit for sample orders and 20 units for batch orders. OEM/ODM projects have flexible MOQ depending on customization scope.